Harry Fellowes was a tailor by trade. But after a chance meeting with a young entrepreneur, Harry saw an opportunity to create a revolutionary new product for the booming financial industry of the early 20th century. Using a modular document storage system, Harry helped banks design customized record-keeping solutions that reflected how their team worked.

Through a relatively simple product and uncommon understanding of customer challenges, Harry helped transform bankers' workplaces with new productivity and ease.

“Know your customer's needs. Be embedded in their challenges. Design from that place." That wasn't a mission statement written later. It was how Harry operated. And it became the governing principle that has shaped every decision Fellowes has made since.